Frequently Asked Questions

How can I get Ajax parts?

Cici Boiler Rooms, Inc. can sell parts directly to you.  Just contact us.

 

Where can I buy a new boiler?

Ace Heating Solutions LLC has been manufacturing new equipment after "Ajax Boiler" closed.  Click here to locate your rep. for Ace Heating Solutions LLC.

 

I have a question about an old Ajax boiler.  Can you help me?

Our parts department is available to answer basic questions about the parts we sell only.  We do not have service technicians available to provide technical support over the phone.   We recommend that you contact a qualified service contractor in your area for tune-ups, troubleshooting, and general support.

 

Does our Ajax boiler have asbestos?

Our company only sells replacement parts.  We do not have any information regarding asbestos used in manufacturing.

 

What is you return policy?

We do not normally accept returns for repair parts.  See our returns policy.

 

What methods of payment do you accept?

We accept Visa, Mastercard, and American Express for all first orders.   You can also pre-pay by check or wire transfer.

 

Our company likes to pay with purchase orders.  Can I set up a Net 30 account with Cici Boiler Rooms?

Initial orders must be prepaid or placed with a credit card.  High-volume customers can inquire about a Net 30 account after six months of ordering history.  Regardless of the circumstances, we are unable to set up accounts for companies that have not established a six month high-volume ordering history.  This applies to wholesalers, manufacturing reps, hospitals, schools, state/local government, etc.

© Cici Boiler Rooms, Inc. | 7811 Baumgart Road | Evansville, IN 47725

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Phone: 1-800-848-8197

Open Monday-Friday 7:00am-4:30pm Central Time

Fax: 1-812-867-0760